How SWIM by PhiloX handles personal information.

1. Who we are

SWIM is a website operated by Philoi Ltd. For privacy-related enquiries, requests, or complaints, you may write to Philoi Ltd at 2nd Floor, 55 Ludgate Hill, London, EC4M 7JW, United Kingdom.

2. Information we collect

We may collect the following categories of information:

• Identity and contact details, such as your name, work email address, company, and role.
• Inquiry and waitlist information you choose to submit through forms on the website.
• Device, browser, and usage information, such as IP address, browser type, referring pages, pages viewed, and approximate usage timing.
• Communications you send to us, including requests, feedback, and follow-up correspondence.

3. How we collect information

We collect personal information directly from you when you:

• submit a form through the website;
• request launch access or a product demo;
• communicate with us about SWIM or PhiloX; or
• interact with the website, including through standard web server logs and similar technical means.

4. Why we use information

We may use personal information to:

• operate, maintain, and improve the website;
• review launch access requests and respond to inquiries;
• communicate with you about SWIM, PhiloX, and related product updates;
• monitor performance, security, and misuse of the website; and
• comply with legal obligations and enforce our website terms.

5. Disclosure of personal information

We may disclose personal information to:

• service providers that help us host, operate, secure, or improve the website;
• professional advisers, auditors, insurers, and corporate counterparties where reasonably necessary;
• regulators, courts, law enforcement, or government authorities when required or permitted by law; and
• a purchaser or successor in connection with a merger, acquisition, restructure, or sale of assets.

We do not sell personal information for money. If our practices change materially, we will update this Privacy Policy.

6. Cookies and analytics

We may use cookies, local storage, and similar technologies to support website functionality, understand website usage, remember preferences, and improve performance. You can usually control cookies through your browser settings, although disabling certain technologies may affect website functionality.

7. International data handling

We and our service providers may process or store personal information in Australia and other countries where our infrastructure or providers operate. Those locations may have privacy laws that differ from the laws in your jurisdiction.

8. Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to your request, maintain business records, resolve disputes, enforce agreements, and meet legal obligations.

9. Security

We use reasonable technical and organisational measures to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

10. Access, correction, and complaints

You may request access to personal information we hold about you, ask us to correct inaccurate information, or make a privacy complaint by writing to the address listed above. We may need to verify your identity before acting on a request. We will review and respond within a reasonable time.

11. Children

The website is intended for business and professional audiences. It is not directed to children under 13, and we do not knowingly collect personal information directly from children through the website.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated version on this page and update the effective date above.

13. Important note

This Privacy Policy is a general website policy template and should be reviewed against SWIM's live data flows, vendors, tracking setup, and legal obligations before production use.